Temu is the most recent platform the European Fee (EC) has fastened its regulatory gaze upon. Europe’s high shopper enforcement authority said Thursday it’s opening a proper investigation into the net retailer for enabling the sale of unlawful merchandise, together with limiting the reappearance of beforehand suspended “rogue merchants” with a historical past of hawking prohibited items.
Along with the unlawful product allegation, the EC can be investigating Temu’s probably addictive design, the platform’s programs that suggest merchandise and knowledge entry for researchers. The alleged violations fall below the Digital Services Act (DSA), which empowers the EC to levy fines of as much as six % of Temu’s annual income.
In a press release to Engadget, an organization spokesperson stated it plans to cooperate totally. “Temu takes its obligations below the DSA critically, repeatedly investing to strengthen our compliance system and safeguard shopper pursuits on our platform,” the Temu spokesperson wrote. “We’ll cooperate totally with regulators to assist our shared objective of a secure, trusted market for shoppers.”
Temu added that it’s in discussions to hitch the “Memorandum of Understanding (MoU) on the sale of counterfeit items on the web,” a collective of on-line retailers (facilitated by the EC) that collaborates to stop pretend product gross sales in Europe. “We will verify that we’re in discussions to hitch the initiative,” the Temu spokesperson instructed Engadget. “Counterfeiting is an industrywide problem, and we consider that collaborative efforts are important to advancing our shared objectives of defending shoppers and rights holders.”
The EC’s formal proceedings comply with a preliminary threat evaluation report Temu supplied the EU on the finish of September, its replies to the Fee’s formal requests in June and October and information shared by third events. As Bloomberg notes, Meta, X, AliExpress and TikTok are additionally dealing with DSA investigations.
The US, which generally lags far behind the EU in reining in Large Tech, stated in September it could examine Temu, too. Leaders of The Client Product Security Fee (CPSC) ordered staff to evaluate concerns about “lethal child and toddler merchandise” on the platform.
Among the many EC’s considerations are whether or not Temu’s programs are designed to stop the reappearance of beforehand suspended merchants and non-compliant merchandise. It can additionally have a look at the platform’s probably addictive gamified reward packages and its programs to mitigate the dangers from addictive design decisions that might hurt clients’ psychological well-being. It can examine Temu’s parameters used to suggest items (the Fee desires at the least one “simply accessible possibility that isn’t primarily based on profiling”) and whether or not the corporate complies with the DSA’s requirement to supply researchers with publicly accessible knowledge.
The EC doesn’t set authorized deadline for finishing DSA investigations. As soon as concluded, the Fee will resolve whether or not to deliver the hammer down, settle for voluntary commitments to treatment the issues or drop the case.
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